First Voice - Current Issue

April | May 2002

4-8 News
Charles Kennedy to address FSB Conference; data protection warning; care homes facing bleak future; red tape protest

10 Letters
In defence of liquidators; bureaucracy forcing businesses to close; euros not welcomed

12 Working to the future
Patricia Hewitt writes exclusively for First Voice about the new Employment Bill

14 First-class deliveries?
Mike Harrison assesses the major changes ahead to the nation's postal services

18 Taxi troubles
Tim Gillett reveals why a Blackpool cabbie with employee problems was so grateful for his membership of the Federation

20 A nation in recovery
Mike Harrison discovers the country beginning to pick itself up from the foot and mouth disaster

24 Hotel bargains
A new member benefit from Hotel Express, offering savings of up to 50 per cent

26 On the tiles
Michael Prestage visits Surface Inspection to see how technology has turned a labour-intensive process into a profitable business

29 FSB initiatives
Federation adopts a new charity and a competition for small businesses is launched

30 Hot and bothered
A year on, the Climate Change Levy is still
seen as nothing but a tax on small businesses. Mike Sewell investigates

32 The winning team
The FSB Member Services Sporting Tour hits Hampden Park. Tim Gillett was on the subs bench

PLUS

17 Richard North Letter from Brussels

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